Return & Refund Policy
Return Policy
We are committed to providing high-quality t-shirts to our customers. However, if for any reason you are not satisfied with your purchase, we are happy to assist you with the return process under the following policy:
- Return Conditions:
- The product must be in its original condition, unworn, unwashed, and with all tags attached.
- Customers must provide the original receipt or proof of purchase.
- Returns are accepted within 14 days of receiving the product.
- Return Process:
- Please contact our customer support via email or phone to initiate a return request.
- Once your return request is approved, we will provide you with instructions on how to send the product back.
- Return shipping costs are the responsibility of the customer (unless the product is defective due to our error).
- Return Handling:
- After receiving the returned product, we will inspect its condition and notify you of the outcome.
- The return and refund process typically takes 5-7 business days.
- Note:
- We do not accept returns for products that have been worn, washed, or are not in their original condition.
- In the case of defective products, we will offer a free replacement or refund.
Thank you for trusting and choosing our products!
Tshirtterrain Store
Email: [email protected]
Bussiness Day: Mon - Fri/ 8:00 - 17:00 EST